Live / Slots
edt99 collects only the account and transaction data needed to run your sessions, process Rocket or Upay payments and keep your wallet secure. What we collect, how long we hold it and what choices you have are all set out here — access and eligibility depend on your local law and eligible regions.
When you open an account with us, we collect the registration details you submit — name, contact information and the payment method you choose, whether that is Rocket, Upay or another supported rail. We also record session activity: login timestamps, device type, browser version and the pages you navigate inside the lobby. This helps us present your account correctly on mobile and keep your wallet in sync across devices. For payment transactions, we retain the reference data passed through the payment rail — amount, status and the wallet identifier tied to your Rocket or Upay account. We do not store full card numbers or mobile banking PINs; those stay within the payment provider's own systems. Cookies and similar storage are used to keep you logged in between sessions and to remember your lobby preferences. You can clear these through your browser or device settings at any time, though doing so will end your active session. We may share necessary data with service partners who process payments or verify accounts, but only to the extent required for those functions. We do not sell your personal data to third parties for marketing. How this policy applies to you depends on your local law and the eligible regions listed in our terms.
Not every interaction on edt99 falls under the same data rule. This section draws the line between what we control directly, what sits with a third-party provider and what depends on your own device or local network. Knowing the boundary helps you ask the right questions when something is unclear.
Covers the data you submit when you register, log in or update your account details. This includes your contact information, chosen payment method such as Rocket or Upay, and any identity fields required during the verification step shown in your account.
Covers payment references recorded when you move funds through a supported rail. The transaction log is visible inside your account wallet. Data held by the payment provider on their own systems — such as your mobile banking history — sits outside this policy.
Covers how we store your lobby preferences, language settings and session state. Game studios such as Pragmatic Play or Spadegaming run their own data environments for game-round records; those are governed by each studio's own terms, not this policy.
Links or integrations that take you to an external site, payment gateway or identity service fall outside our direct control once you leave edt99. We recommend checking the privacy terms of any third-party service you use separately, as their rules differ from ours.
Several concrete actions are open to you at any time. Reviewing what we hold is the first step: log into your account and open the profile section, where your registered details, saved payment method and recent session records are displayed. If anything looks wrong — a name misspelled, an outdated contact number or an old Rocket wallet reference — you can update those fields directly from the same screen without contacting support. For records you cannot edit yourself, such as historical transaction references or device logs, raise a request through the support contact routes listed on this page. We will confirm receipt and let you know what can be amended, what must be retained for legal reasons and what can be removed. Eligibility for data removal depends on your local law and the eligible regions set out in our terms. Acting through your account settings is quicker than a support request for routine corrections, so start there before escalating.
Open the profile section after logging in to see registered details, payment method on file and recent session timestamps. This view is live and reflects the current state of your account without any delay.
Edit your name, contact number or saved payment rail — such as switching from Rocket to Upay — directly in account settings. Changes apply to future transactions immediately once saved.
Use the support contact route below to ask about records you cannot view or edit yourself. Describe the specific data concern clearly so the team can locate the right records and respond accurately.
Where local law and eligible region rules allow, you can request removal of personal data we are not required to retain. Submit this through support; we will confirm what is actionable and what must remain under our retention obligations.
If you have a question about how we handle your data, want to correct a record or need to raise a concern that your account settings cannot resolve, reach us through one of the routes below. Use the channel that suits how you want to communicate — all three are published on the edt99 site and visible after you log in.
Open the chat widget inside your logged-in account to send a direct message to the support team. Describe your data question clearly and include the account email so the team can locate your record without back-and-forth.
Send your privacy request to the support email address listed in the contact section of the site. Include your registered name, account reference and a short description of the data concern so it reaches the right team.
The Help Centre page on edt99 lists published answers to common account and data questions. Check there first — many routine queries about session records, cookie settings and account corrections are answered without needing to contact us directly.
Holding your account data responsibly is a practical obligation, not just a policy statement. We apply access controls so that only the systems and staff functions that need your data for a specific task can retrieve it — your Rocket or Upay transaction reference is not visible to a team member who handles only content moderation, for example. Session tokens are tied to your device and expire when you log out or after a period of inactivity, reducing the risk from shared devices. We keep your account data for as long as your account is active and for the retention period required under applicable rules after closure; what that period is depends on local law and eligible regions.
Internal access to your account data is restricted by role. Payment references from Rocket or Upay sessions are visible only to the functions that process and reconcile transactions, not to general staff or unrelated system processes.
We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can clear these in your browser or device settings. Clearing them ends your current session and resets saved preferences until your next login.
Account and transaction records are kept while your account is open and for the mandatory period after closure. The exact duration depends on local law and eligible region requirements. You can ask our support team what applies to your specific account.
When this policy changes in a material way, we will post a notice in the account area or on the policy page itself. Continuing to use the site after the notice period means you have seen the updated terms; contact support if you have questions before then.
These are the questions we receive most often about data, account records and your rights under this policy. Each answer points to a real step you can take or a specific part of the account you can check.
We collect the details you enter during registration — name, contact information and your chosen payment method such as Rocket or Upay. We also record your device type and session timestamps. We do not collect payment PINs or full mobile banking credentials; those stay within the payment provider's system.
Yes. Log into your account and open the profile section to view your registered details, payment method on file and recent session records. For records not visible there — such as older transaction logs — contact us through live chat or email support and we will tell you what we hold.
Most corrections — contact number, name spelling, saved payment rail — can be made directly in account settings without contacting support. For fields that are locked after verification, raise a request through live chat or email with the correction clearly stated and your account reference included.
We share data only with service partners who need it to process payments or verify accounts — for example, the payment rail that handles your Rocket or Upay transaction. We do not sell your data for marketing. Third-party services you reach through external links operate under their own separate privacy terms.
We keep your data for the retention period required under applicable local law and eligible region rules after account closure. The exact duration varies by jurisdiction. Contact our support team to ask what applies to your account — they can confirm the period and what data categories it covers.
Submit a removal request through email support or live chat with your account reference and a clear description of what you want removed. We will confirm what can be deleted and what must be retained under legal obligations. Eligibility for removal depends on your local law and eligible regions.