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This page sets out the legal framework that governs your use of edt99, including how we handle your account data, what our terms cover, and where eligibility depends on your local law and region. Read through each section so you know exactly where you stand before you use any part of the platform.
Access to edt99 and its services is subject to the laws and regulations of your local jurisdiction. We do not make any representation that the platform is available or lawful in every location. If you are accessing from Bangladesh, you are responsible for confirming that your use is permitted under applicable local law and that you fall within an eligible region before proceeding further with any account activity. Our legal terms cover the full scope of how you interact with the platform — from creating your account through to placing activity and managing your wallet. When you use a local payment method such as Rocket or Upay to fund your account, the transaction itself is subject to both our platform terms and the terms of that payment provider. We do not override the payment provider's own conditions; both sets of terms apply in parallel. We update these terms when our services change in a material way. When an update occurs, we will make the revised version accessible from this page. Continuing to use your account after a published change is treated as acceptance of the updated terms. If you disagree with any change, you should stop using the platform and contact our support team to discuss your account status. Questions about specific clauses can be directed through the contact routes listed in the support section below.
Our legal terms are precise about what they govern and what sits outside their reach. The four areas below draw those lines clearly so you can decide which rules apply to any action you take on your account.
Our terms govern how your account is created, verified and accessed. This includes login steps, identity checks we may require and the conditions under which we may suspend or close an account. Access is conditional on your local law permitting use.
Any movement of funds through your account wallet — whether via Rocket, Upay or other configured payment routes — falls within our terms. The payment provider's own conditions apply alongside ours; we do not replace them.
The game content available through the lobby, including titles from studios such as Pragmatic Play or Spadegaming, is governed by our platform terms. Studio-level rules on game mechanics or RTP are published by the respective provider where they choose to disclose them.
External links, third-party payment processors and any service not directly operated by us fall outside the scope of this policy. We do not accept responsibility for third-party terms, data practices or service interruptions outside our direct control.
You have several concrete options available to you at any point during your use of the platform. First, you can review the transaction and activity records held in your account at any time — log in, open your account history section and the records shown there are the live data we hold for your profile. If any detail is incorrect, such as a name, contact number or linked payment method like Rocket or Upay, you can request a correction through the support route described below. We will verify your identity before making changes to sensitive fields. Second, if you have a question about how a specific policy clause applies to your situation — for example, how we handle a disputed wallet transaction or what happens to your data if you close your account — you can raise that question directly with the support team. We handle these queries through the channels listed on this page. Third, if you believe we hold data about you that is inaccurate or that you want reviewed, you can formally request a data check. Response timelines depend on query complexity, but every request is logged and acknowledged.
Log in and open the account history section to see the activity and transaction data we hold. The view is real-time and reflects your current account state.
Contact support to request a change to your registered name, contact number or linked payment method. Identity verification is required before we update sensitive fields.
If a clause in our terms is unclear or you want to know how it applies to a specific transaction or wallet action, open a support query and we will address it directly.
You can formally ask us to review the data held on your account. Every request is logged on receipt, and we respond based on the complexity of what you have raised.
If you have a legal or policy question, use the contact routes published on this page. We do not list channels, hours or response commitments we cannot verify — only the routes that are visibly available through the platform.
Open the chat widget from any page on the site to reach the support team directly. Use this route for account-specific policy questions or to request a correction to your records.
Send your legal or policy query to the support email address published in the site footer. Include your account reference so we can locate your records without delay.
Log in and navigate to the account help area for policy documents, published terms and self-service options for reviewing your data or updating contact details.
We manage your account data, cookie settings and security measures according to the commitments described in this section. Each area below reflects how we actually operate, not a general statement of intent.
We collect only the information needed to operate your account — login credentials, payment method references such as Rocket or Upay wallet identifiers, and activity records. We do not sell your data to unrelated third parties. Retention periods are set by the operational and legal requirements that apply to our services.
We use cookies to keep your session active across pages and to remember preferences such as your preferred language or last-visited lobby area. You can review and adjust cookie settings through the banner shown on your first visit or through your browser settings at any time.
Your account is protected by the login credentials you set at registration. We recommend keeping your password unique to this platform. If you notice account activity you did not initiate, contact support immediately using the live chat route so we can act on your report without delay.
To update your data, close your account or make any other formal request under this policy, use the email or live chat support routes listed on this page. We log every request on receipt and confirm the outcome once the review is complete.
These are the questions we receive most often about our legal terms, policy scope and how to exercise your rights as an account holder. Each answer points to the specific step or route you need.
Access to edt99 depends on the laws of your local jurisdiction and whether you fall within an eligible region. We do not make legal representations about availability in any specific country. You are responsible for confirming that your use is permitted under applicable local law before proceeding.
We hold the data you provided at registration — name, contact details and payment method references such as your Rocket or Upay wallet identifier — along with your account activity records. You can review this by logging in and opening the account history section.
Contact support through live chat or email with your account reference and the detail you want corrected. We require identity verification before changing sensitive fields like your registered name or linked payment method. The process is described in the rights section above.
Yes. Send a formal request through the email support route listed on this page. Include your account reference. We log every request on receipt and respond based on what the request involves. Deletion is subject to any retention obligations that apply under applicable law.
When we make a material change, the updated version is published on this page. Continuing to use your account after the change is live is treated as acceptance. If you do not agree, stop using the platform and contact support to discuss your account options before the change takes effect.
Yes — but only in part. Our terms govern the wallet actions and account-side records for any Rocket or Upay transaction. The payment provider's own terms apply to the transfer itself. Both sets of conditions run in parallel; we do not override what Rocket or Upay publish.